Welcome to the BitLab policies page at www.bitlabmobile.com. Please take a moment to read these terms and conditions including our policies (collectively the "Terms") to understand how they apply to your use of our website and any products or services that may you may order online.

If you have any questions regarding our website, the Terms, products or services, please feel free to contact us.

These Terms apply to your use of this website. By using this website, you acknowledge that you have read and understood these Terms and agree to be bound by them. They represent our entire agreement with you and supersede all prior terms, conditions, warranties and/or representations to the extent permitted by law. Please do not use our website if you do not agree to be bound by these Terms.

Online purchases from our website are subject to these Terms.

Amended or updated terms

We may periodically update or change the Terms, without notice. You should check them from time to time as your continued use of our website will mean you accept any updated or revised Terms.

Law and arbitration

This agreement is governed by the laws of the Republic of South Africa. Any dispute arising in relation to our agreement with you shall, to the extent permitted by law, be referred to arbitration in Cape Town at a venue of our choice applying the Uniform Rules of the High Court of South Africa.

Use of our website

The unauthorised use, copying, reproduction, variation, modification or distribution of the content of this website, the uploading of any unlawful or damaging information or viral software or the creation of any links to our website from any other site whatsoever is strictly prohibited. You agree to indemnify us against any loss, damage, harm, claim or any other cost whatsoever that we may sustain as a result of your use of our website and/or its contents contrary to these Terms.

We reserve the right to suspend our website or any part thereof or terminate your account at any time if we, in our sole discretion, determine that you are not using the website in compliance with these Terms or if we believe the information provided by you is untrue, inaccurate or incomplete.

Any indulgence or extension of time granted to you shall not be construed as a waiver or variation of any of our rights or remedies in these Terms or law.

Use of our website outside South Africa.

Customers who are not resident in South Africa are welcome to use our website in accordance with these Terms to make online purchases.

Privacy policy and information security

Your privacy is very important to us and therefore any information that you upload on our website will be stored on a secure server. Payment processing is handled by a third party PayGate, allowing you to do your payment through them in a secure and confidential manor.

We will not disclose, sell or rent your personal information to third parties without your consent unless we are compelled to do so by law. We may do so if you have granted consent thereto.

Whilst all reasonable efforts are taken to ensure that your personal information is protected as they travel over the internet, we cannot guarantee the absolute security of any information you exchange with us.You agree not to disclose or submit any images that are or contain any defamatory, unlawful, abusive or obscene material.

We disclaim any liability towards any third party regarding your images and you shall remain accountable towards any third party regarding any harm caused by your images.

Intellectual property

All rights, including copyright, trade mark and other intellectual property rights embodied in any logos, text, images, video, audio or other material on this website are owned by or licensed to us. Database also belong solely to us or our licensors. You agree to sign all documents as we may reasonably require in order to assign any rights that you may acquire in the content of our website. You agree also to waive any moral rights in such content. You are permitted to view, print or store electronically a copy of any information on our website, including these Terms, solely for your personal, lawful, non-commercial use. Unauthorised use, reproduction, modification and/or distribution is strictly prohibited and constitutes an unlawful infringement of our intellectual property rights.

Use of our logos, content and images

You are not permitted to use the content of our website, our logos or any product or other images that appear on our website without our prior written consent. Unauthor-ised use, reproduction, modification and/or distribution is strictly prohibited and constitutes an infringement of our or our licensors' intellectual property rights.

Advertising and hyperlinks

External hyperlinks may appear on our website. The hyperlinks may not be construed so as to constitute a relationship between us and any linked third party or any en-dorsement by us of such third party and use of or reliance on any external links provided is at your own risk. Advertising and other promotional material of third parties may appear on our website from time to time. We do not endorse such third parties or their products and/or services. Your reliance on any information contained in such material is entirely at your own risk

Transaction Currency

The BitLab website trades using the South African Rand (ZAR)

Pricing Policy

You will be charged the prices that are reflected online, subject to availability. The prices include Value-Added Tax. Special promotions may be subject to certain conditions, including stock availability and limited offer stipulations.

Should you have any queries please feel free to contact us via our contact page or email us at info@bitlabmobile.com.

Confirmation of Orders

Orders placed online constitute your offer to purchase subject to these Terms. Your offer is deemed to have been accepted by us when you receive our confirmation of your order. Failure by us to formally confirm or notify acceptance shall not affect the validity of the sale or the enforceability thereof.

Email privacy

Your BitLab emails, which may include one or more attachments, are strictly confidential and may contain privileged information. It is intended only for the use of the individual(s) named. If you are not the named addressee you may not disseminate, distribute or copy this email. Please notify the sender immediately by return email if you have received this email by mistake and delete it from your system thereafter.

Receiving BitLab emails

Email transmission cannot be guaranteed to be secure or error-free and BitLab, therefore, does not accept liability for any errors or omissions in the contents of this mes-sage nor for any loss or damage caused as a result of the recipient being infected with any virus or other malicious code.

Description of goods and services

BitLab apps provide various digital services through mobile apps and websites.

Refund Policy

If the subscriber is in any way not satisfied with the subscription, the subscriber has a period of 2 hours, from the time of a registered transaction, to cancel the subscrip-tion and lodge for a refund, failing to do so will result in the full amount being deducted and the normal cancellation process must be followed. If the subscriber lodges for a refund within the 2 hours, all services will be temporarily suspended and an enquiry will follow, after which, if the purchaser still wishes to terminate the subscription, the refund will be processed. Please note, the amount refunded will depend on the outcome of the enquiry and the subscriber may incur bank charges and handling fees.

Cancellation Policy

If at any time the subscriber wishes to cancel the subscription, they can do so by sending an email to cancellations@bitlabmobile.com page. The cancellation of the sub-scription will occur on the first day of the next month and all services will be fully operational until such time, after which the account will be deleted and all information will be permanently destroyed. We reserve the right to cancel forthwith any sale and/or your registration in the event of your breach any of these Terms.

Disclaimers and exclusions of liability

vided by the website will be uninterrupted or error free, or that the website or the server that makes it available are free from viruses or other harmful components. We accept no liability, to the extent permitted by law, for any direct, indirect, incidental, special or consequential loss or damage of any kind whatsoever or howsoever caused arising from the access or use of our website or the purchase of any of our products or services. You agree, to the extent permitted by law, to indemnify us against any loss or damage suffered or liability incurred by reason of any act or omission on your part or that of any third party acting on your behalf in connection with your use of our website and/or your purchase of any products or services. Notwithstanding any other provisions contained herein, our liability arising from any breach of these Terms, negli-gence or otherwise shall not at any time exceed more than double the monetary value of any order placed via this website.